17 C
Lucknow
March 5, 2024
The Hona News
Tech

Service bots turn off customers even when they work as well as humans, study shows



People seem to have little fondness for consumer service bots—so much so that even when an interaction with one is equal in speed and efficiency to that with a human, customers will still report dissatisfaction with the bot.



Source link

Related posts

Advancement in thermoelectricity could light up the Internet of Things

asdavi92

Buzz, bump, goal! Drone soccer aims high at CES

asdavi92

Robot baristas and AI chefs caused a stir at CES 2024 as casino union workers fear for their jobs

asdavi92

Leave a Comment