24 C
February 24, 2024
The Hona News

Service bots turn off customers even when they work as well as humans, study shows

People seem to have little fondness for consumer service bots—so much so that even when an interaction with one is equal in speed and efficiency to that with a human, customers will still report dissatisfaction with the bot.

Source link

Related posts

Researchers develop selective transfer printing technology for microLEDs


Using machine learning to monitor driver ‘workload’ could help improve road safety


Widespread machine learning methods behind ‘link prediction’ are performing very poorly, researchers find


Leave a Comment